Frequently Asked Questions

What kind of custom work does Coulee specialize in?

Since 2006 we have fabricated hundreds of custom counters, hearths, mantels, vanities, tubs, and fire tables. We enjoy working as partners with designers, architects, contractors and homeowners. Over the years we have gained a reputation for taking on custom projects with high levels of complexity and our clients know they can count on us to deliver.

What is the process for creating a custom piece?

If you contact us about a decorative/architectural piece like a countertop, fireplace, etc, we will ask for drawings - usually they can be fairly simple for simple projects. The next step is to ensure you have everything you need in place, things like cabinets and substructures (If you’re doing a remodel it is important to know that old counters must be removed first for a proper template - we don’t provide that service). When everything is ready we come out to make a physical template and take measurements, as well as making final decisions. In some cases we will provide drawings to ensure everyone is on the same page. Once we have our template, depending on the scale of the job, it takes about 3 weeks (on average) to complete you project. From there, the last step is installation.

Who will install my countertop, fireplace surround, or firebox?

We handle all installations in-house so you don’t have to worry about dealing with a third party. We are also happy to let clients or their contractors pick up their pieces and do their own installations.

How durable is Coulee concrete? Will my countertop stain, etch or crack?

Our proprietary mix results in a product that is extremely strong and durable and will resist cracking, crazing, and discoloration if properly cared for - like using trivets or silicone mats for hot cookware. Some companies will use topical sealers which may help prevent water penetration and etching better, however they scratch easily and feel like plastic. We choose to use a penetrating sealer that works great, resist scratches, oils, water and etching, but is not bulletproof. We recommend cleaning up acidic things sooner rather than later to avoid etching and water can penetrate the sealer if it sits under something like a soap dish for long periods of time. Everything is a give and take with a porous material like concrete.

How do I clean and care for my concrete countertop?

We will provide you with a detailed care sheet at the time of installation.

What kind of finishes are available?

The vast majority of our clients go with our standard matte/satin finish. We offer many colors, including custom colors, as well as rock, sand or glass to add your own style to your project.

What kind of edge profile will my finished piece have?

We can fabricate your piece with any traditional edge profile that you can think of, or work with you to create a custom shape.